All orders are subject to acceptance and availability. GoneGone reserves the right to cancel orders at any time. Items in your shopping basket are not reserved.
As you buy a digital product on this website, there is no refund on your order as we have no control over the usage after you downloaded the product.
All prices and orders are displayed and transacted in EURO. GoneGone reserves the right to change prices without notice.
To process orders is necessary to obtain your personal information. It is important for us that persons with whom we do business have confidence that we handle information responsibly and it is our policy to do this. Except where otherwise legally appropriate we will treat your personal information as private. If you pay online using a credit card, the card details are not viewed by us or any person except you during the transaction. The details are encrypted and passed directly to the bank. We do not retain your credit card details.
At times GoneGone will use promotional codes to offer special discounts and offers online. These offers are only offered online and are valid within the period specified. When placing your order, simply type the code in the promotional code box on the payment page and proceed to checkout by selecting Purchase Now. GoneGone promotional codes are strictly non-transferable.
International Orders – Taxes & Duties
It is important to be aware that Custom policies vary from Country to Country, with this in mind you may be subject to overseas custom duties and/or other taxes. If such costs do occur, they are payable by the recipient. To minimise any surprises please be sure to check with your local customs office for further information prior to finalising your purchase.